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Warranty & Returns


Netecs Brand Products come standard with a limited lifetime warranty on parts and labor. This warranty is limited to the value of the product and is void if the product is subjected to physical damage.

For Warranty Returns on Netecs Brand Products please use the RMA Form

New and Certified Refurbished Product: Netecs warrants that any item will be in compliance with the original manufacturer's warranty from the date of shipment. Alteration, abuse or misuse voids all warranties. Some products may have maintenance contracts available.


Prior to returning, all returns must be pre-approved and issued a Return Material Authorization number. All returns must be shipped prepaid to Netecs. Opened products, special orders, discontinued items, and items held more than 30 days are not returnable. Returnable items are subject to a restocking fee.